Frequently Asked Questions
For confidential and free information, call us toll-free at 1-800-834-7890 or locally at (802) 229-1355, Monday through Friday, 8:30am to 4:30pm.
What are the protection and advocacy systems in the United States?
Federal law mandates the existence of protection and advocacy systems in each state and territory. These P&A systems provide protection for the rights of persons with disabilities through locally based advocacy. For more information, please visit the National Disability Rights Network (NDRN) website.
Where are services provided?
Services are provided as needed throughout Vermont. Disability Rights Vermont’s main office is located Montpelier, VT. DRVT also has two field offices in St.Johnsbury, Rutland and an advocate working from Brattleboro covering the southern part of the state. When necessary, DRVT staff will travel to the person requesting services.
How are services requested?
Clients may request assistance by contacting Disability Rights Vermont through our website, by mail or by calling our toll free number.
Is there a charge for DRVT services?
DRVT services are confidential and free of charge.
How are grievances with our services handled?
There is a grievance procedure in place for clients and non-clients who may have a complaint against DRVT. For more information, please contact us.
How are the DRVT programs funded?
Federal grants and donations support Disbility Rights Vermont.
What input do people with disabilities have in planning DRVT annual priorities?
The DRVT Board of Directors, consisting of individuals with disabilities, parents, attorneys, and individuals from diverse cultural backgrounds, sets the priorities for all agency programs. Clients, disability groups, parents, individuals with disabilities and the general public are invited to comment and give input to the DRVT goals and priorities. For more information please contact us.